Last Updated: July 29, 2026
Your privacy is important to us. Scalable Systems Limited and its subsidiaries and/or affiliates (collectively, 'Scalable Systems,' 'we,' 'us,' or 'our') are committed to respecting your privacy while using our website. This policy applies to information collected by us on our website.
"Personally Identifiable Information" (or "PII") means any information that relates to an identified or identifiable natural person, directly or indirectly, including in combination with other information available or likely to be available with a corporate body, is capable of identifying such person.
"User Inputs" means queries, prompts, text, files, datasets, or feedback uploaded or submitted by users when interacting with our proprietary AI tools and webpages.
We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms (including mobile phone numbers provided for SMS communications). In general, you may browse our website without providing any Personal Identifiable Information about yourself. We automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability and personalized experience.
Scalable Systems shall only process the received information in pursuit of our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.
We use certain information to analyze site usage for us to improve our website.
We use Personally Identifiable Information you provide solely to respond to your inquiry or to process an application form you have completed on our website (including facilitating text message communications where consented) or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.
We may share your Personal Identifiable Information within Scalable Systems, Scalable Systems group or with any of our subsidiaries and very occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for the purposes of data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations. "No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Where we transfer Personally Identifiable Information outside of EU, we either transfer these Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.
You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to:
To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will endeavor to respond to you within the timeframes required by applicable law.
Scalable Systems respects your privacy considerations and hence provides you with an option to refuse to provide your Personally Identifiable Information or information sought to be collected.
You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to info@scalable-systems.com or click the "unsubscribe" link at the bottom of an email newsletter received by you from us. Scalable Systems shall adhere to your preferences.
Upon messaging opt-in, the end user agrees to receive messages from Scalable Systems regarding General Communications and Customer Support. End users can opt out by replying STOP or request more information by replying HELP.
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@scalable-systems.com.
Scalable Systems shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.
Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.
Your PII is stored in databases located at India and on the servers of the cloud-based database management services that Scalable Systems engages.
Scalable Systems shall retain your PII pursuant to the business purposes and in line with our retention policies.
PII received from prospective customers shall be retained for the duration of the prospective customer's business relationship with the Scalable Systems.
The website is not directed to children under the age of sixteen (16). Scalable Systems does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.
Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party's websites privacy notices and Scalable Systems does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.
Scalable Systems utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Scalable Systems takes reasonable steps to ensure that all dealings in personally identifiable information are processed fairly & lawfully after receiving consent of the information provider. Scalable Systems may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.